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Tucai Group Company Policy

Lorenzo Piera
General Management
January 2024

Download here the signed Company Policy.

Our purpose is to be the global leader in providing users with safe access to drinking water by offering the best solutions in connection systems, thanks to our vocation for innovation and service excellence, which make us, with the contribution of our partners, the preferred brand of installers and component manufacturers.
We want to develop this mission based on the values that identify us. We are expert, reliable, honest, responsible and committed to diversity and equal opportunities.

Management is committed to provide the necessary resources to achieve the objectives set in our Management System. It is also committed to ensuring that the Policy is understood and implemented, involving all levels of the organization.

For this purpose, we have developed a management system based on:

To improve the satisfaction of our customers with the product supplied and with the service and attention provided by GRUPO TUCAI.

Improve the effectiveness and efficiency of our processes through continuous improvement and under a continuous perspective of risk assessment and prevention.

To promote innovation in both products and processes, fostering knowledge, scientific exchange and development applied to our customers.

Satisfying stakeholders: protecting the environment, customers, certification bodies, suppliers and TUCAI personnel.

Minimize risks to the safety and health of your employees. Promote consultation and participation of workers or their representatives.

Ensure compliance with applicable legal and regulatory requirements, as well as the prevention of pollution and climate change.

Management System Compliance

REACH/ROHS COMPLIANCE:
  • Tucai Group is proactive in order to deliver a product in compliance with legal and customer requirements; such as REACh, RoHS, PFAS, POP, TSCA, California 65 or the Waste Framework Directive.
  • We regularly monitor changes in the market related to these issues using various sources such as government websites, consulting firms and suppliers.
CSR:
  • The Tucai Group is committed to the care and protection of people and the sustainability of the environment.
ISO STANDARDS:
  • Obtained ISO 14001 (Environmental Management System) and ISO 45001 (Occupational Health and Safety Management) certification at the production sites in Bulgaria and China, as well as ISO 9001 (Quality Management) certification at all 3 factories.
CARBON FOOTPRINT:
  • The TUCAI group calculates the carbon footprint of its organization (as of 2021) and defines improvements to reduce this footprint. TUCAI also works on the carbon footprint of products in order to bring friendly and safe products to the market.
  • We are registered in ECOVADIS

International certifications

TUCAI products are certified by different organizations worldwide.

These quality marks demonstrate compliance with the main technical, health and functional requirements established in contractual agreements and/or are part of legal obligations in certain countries.

They are a differentiating element that gives our customers the peace of mind that they have purchased a reliable product.

Regulatory framework in Spain

In Spain there is also a mandatory regulatory framework: the Technical Building Code (CTE).
A set of regulations governing the construction of buildings in Spain since 2006.

It establishes the basic safety and habitability requirements for buildings, and therefore, our products, both flexible and valves, must comply with the requirements of the CTE.

20230906_124353
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NT lab

Tucai in-house testing laboratories

  • TUCAI has three fully equipped laboratories in its plants in Spain, Bulgaria and China, where, in addition to all production controls, the following are carried out:
    • Mechanical tests required by certifying agencies
    • Research and development trials
    • Specific tests required by customer….etc.
  • TUCAI laboratories are open to customers in order to jointly achieve all the required objectives.
  • Experience, Quality, Customization, …. are in our DNA.
  • We develop our laboratory activity for different industrial sectors, but always focused on the requirements of different types of markets, certifying bodies and customers.

Quality tests

Rácores

Stress corrosion testing

According to product standard EN 13618, brass fittings, including bushings, shall be free from internal tensile forces and must withstand mercurous nitrate and ammonium tests.
After the test, the rods should show no traces of cracking even when viewed under microscope magnification 10 times.

Tightening torque resistance of the fasteners

According to product standard EN13618, male couplings and swivel nuts, according to their DN, must withstand a tightening torque in N according to table 6.
After the test the couplings must not show any trace of cracking even when magnified 10 times under a microscope.

Bending strength

According to product standard EN13618, according to their DN, the fasteners must withstand bending stresses according to table 7.
After the test the fasteners must not show any traces of cracks even when viewed under microscope magnification 10 times.

TABLE 8

Products

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Applications

Type

Flexible

Valves

Accessories - Flexible

Accessories - Valves