PRIVACY POLICY

In this Privacy Policy, we explain what we do with the data we collect from users of the Website. We recommend that you read this policy carefully.

Responsible for treatment:

Company name: TUCAI, SA.

Address : calle Llobateras 10-12, Pol. Ind. Santiga, 08210 Barberà del Vallès (Barcelona)

VAT NUMBER: A08146623

Contact details for the Data Protection Officer: Josep Mª Amorós Aragonés, contact e-mail – [email protected].

What type of personal information does TUCAI collect?

TUCAI will collect the following personal information through the forms available on the Website and with the consent of the data subject: name, e-mail address, postal address, date of birth, telephone number, gender and bank details.

For what purpose do we process your personal data?

In TUCAI we process the information you provide us with the following purposes:

• Management of your web registration
• Provide the best possible technical support and contribute to the constant improvement and evaluation of our products.
• Identification of those requesting such products or requesting information on the same.
• Commercial management and sending of information of interest through newsletters.
• To respond to any inquiry, request and/or complaint regarding the exercise of your privacy rights.

How long will we keep your data?

The data provided will be retained for as long as the business relationship is maintained or for as long as reasonably necessary to comply with TUCAI’s legal obligations, in addition to the archiving and documentation periods provided for in the regulations in force.

What is the legitimacy for the processing of your data?

The basis of legitimacy for the processing of your data is the consent expressly granted.

Will we share your data with third parties?

In order to fulfill the purposes indicated herein, your data may be communicated to companies of the TUCAI Group.

What are your rights when you provide us with your data?

In relation to your privacy and personal data, you have the following rights, which you can exercise telematically by sending an e-mail to rgpd@tucai.com:

– Right to information: The controller must identify itself and inform you what your data is used for and also tell you: the reason why your data is necessary; until when it will keep it; how you can exercise your data protection rights; what is the legal basis for the processing; whether it will assign it to third parties or transfer it to other countries.

– Right of access: You have the right to obtain from the controller confirmation as to whether or not personal data concerning you is being processed and to obtain a copy of the personal data being processed.

– Right of rectification: Allows you to correct or complete your data if it is inaccurate or incomplete.

– Right of deletion: You can request the deletion of your personal data when:

• No longer needed for the purposes for which they were collected
• Withdraw the consent you gave, provided that there is no other cause that legitimizes the treatment.
• Your data has been unlawfully processed
• You have objected to the processing and the legitimate interest does not prevail, or if the purpose of the processing is direct marketing.
• Must be deleted in order to comply with a legal obligation.
• Obtained while a minor in connection with information society services

– Right of limitation: You can request the suspension of the processing of your data when you contest its accuracy, when you object to the processing, when the processing is unlawful, when you need it to make claims.

– Right to portability: When the processing is based on your consent or the performance of a contract, and is carried out by automated means, you can receive your data in a format that allows it to be transmitted to another data controller.

– Right to object: You can object to the processing of your data for personal reasons, unless the controller proves a legitimate interest, and when the purpose of the processing is direct marketing.

If we change our Privacy Policy or Cookie Policy, we will notify you through the Website or by email when the changes significantly affect your privacy.

This Privacy Policy was last updated on July 15, 2024.